For ages 21 and above

taka emoji Responsible Gambling

Gambling should be a source of enjoyment — not stress. taka emoji believes every player's safety and wellbeing is the top priority. On this page you will find out how to keep your gambling habits in check and where to get support if needed.

Age 21+ required

Gambling means fun, not addiction

Whether it is slots, sports betting, or live casino at taka emoji — everything should be enjoyed in moderation. Online gambling is a form of entertainment, not a reliable way to earn money. When gambling stops being enjoyable and becomes a compulsion, that is a sign of a problem.

We verify all ages and do not allow anyone under 21 to open an account. All new members must confirm their age and identity. Our Terms and Conditions cover this in detail and all players must agree to them when opening an account.

If you want to control how much you spend or how long you play, taka emoji gives you that option. From setting deposit limits to full self-exclusion — every tool described on this page is always available to you. There is no shame in using these tools; in fact, using them shows you are a mature and aware player.

Our support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. Read our Privacy Policy to learn how your personal information is stored and kept safe.

Core principles of responsible gambling

  • Only gamble with money you can afford to lose.
  • Set a limit on how much you will spend each day or each week.
  • Do not chase losses by placing bigger bets to win back what you lost.
  • Avoid placing bets when you have been drinking or are under emotional stress.
  • Do not use gambling as a substitute for other hobbies or family time.
  • Do not let anyone under 21 use your account.

Tools to keep yourself safe

taka emoji lets you set your own gambling limits. To use any of the tools below, contact our 24/7 live chat or email support.

Deposit limit

Set a maximum deposit amount per day, week, or month. Lowering the limit takes effect immediately; increasing it takes effect after a set waiting period.

Loss limit

If you lose more than a set amount, your account will automatically stop accepting bets for that session. This protects you from large losses.

Session time limit

Set a limit on how long each session lasts. When the time is up, your account will alert you or log you out automatically.

Cool-off break

Temporarily pause your account for a few days or weeks. During this time you will not be able to log in or place bets, but your account remains active.

Self-exclusion

Request a long-term or permanent account closure. Once this step is taken, the account cannot be reactivated before the chosen period ends.

Reality check

Set up regular pop-up notifications to remind you how long you have been playing and how much you have spent.

Request self-exclusion

Fill in the form below and send it via live chat, or email our support team directly.
We will process your request within 24 hours.

Warning signs of a problem

If you notice any of the following signs in yourself, do not ignore them. They may be early indicators of problem gambling.

Spending more than planned

You are spending beyond your set budget and trying to win it back afterwards.

Losing track of time

You are playing much longer than you planned and cannot stop.

Hiding it from family

You are keeping the amount you gamble or how much you have lost secret from the people close to you.

Losing control of your mood

Losing makes you very angry or distressed, and winning makes you want to keep playing more.

Borrowing money

You are borrowing money from family, friends, or financial institutions to gamble.

Neglecting daily responsibilities

You are unable to keep up with work, studies, or other responsibilities because your attention keeps going to gambling.

Unable to stop

You have tried to stop gambling repeatedly but could not, or you started again after stopping.

Relationships suffering

Gambling is straining your relationships with family or friends and they are worried about you.

Where to get support

Problem gambling is a recognised health condition and seeking help takes courage. You can get support in any of the following ways.

taka emoji support team

Chat with us in Bengali via 24/7 live chat or email. We are always ready to set limits on your account, activate self-exclusion, or answer any questions.

Email: [email protected]

Family and people close to you

Tell someone you trust — a family member, a friend, or someone close to you. Facing a problem alone is very difficult. Support from the people around you plays a big part in recovery. Be honest with them and do not hesitate to ask for help.

Professional counselling

Speak with a mental health specialist or addiction counsellor. There are various organisations in Bangladesh providing mental health services where trained counsellors offer confidential help.

If someone in your family is affected

Sometimes it is not you but someone close to you — a child, spouse, or friend — who seems to have developed a problem with excessive gambling. If you want to help them, talk to them calmly and express your concern without blaming them. If needed, let our support team know — we can take protective measures on an account based on a third-party request as well.

Our FAQ page has answers to more questions about responsible gambling. If you need clarification on anything, our support team is always here for you.

Protecting minors

No one under 21 may create or use an account at taka emoji. Age is verified at registration and additional verification including a form of ID may be requested if needed.

If there are children or teenagers in your home, make sure they cannot access your device or account. Use a password on your device and always log out of your account. Do not share your login details with anyone.

If you suspect a minor is using taka emoji, contact us immediately via live chat or email. We will investigate the account and take the necessary steps.

Steps to protect minors

  • Use a strong password and screen lock on your device.
  • Always log out of your account when you are done.
  • Do not save your password in the browser if others use the same device.
  • Use parental control software on devices accessible to children.
  • If there is a problem, contact our support team immediately.

Responsible Gambling — FAQ

No. Your account balance is kept safe when self-exclusion is activated. You can withdraw your balance after the break ends or by verifying through our support team. If you have any questions, let us know via live chat.

Requests to lower a deposit limit take effect immediately. Increasing a limit is subject to a set waiting period, giving you time to reconsider. This difference is intentional — to prevent limits from being raised on impulse.

Yes. International health bodies including the World Health Organization (WHO) recognise problem gambling as a behavioural addiction. It is not a sign of weak willpower — it is a disruption to the brain's reward system. Recovery is possible with professional guidance and the right support.

If you believe a family member has developed a problem with excessive gambling, you can contact our support team. We will assess the situation and arrange appropriate assistance. For legal reasons, making direct changes to a third party's account may require additional information.

Tell our support team via the form on this page or directly through 24/7 live chat. You can also send a request by email. We will activate your preferred limits on your account and send you a confirmation.

Yes. Contact our support team to view your transaction history and betting records. Reviewing your own history is an important part of responsible gambling — it helps you stay aware of your spending patterns.