taka emoji Privacy Policy

1 Introduction and Scope

taka emoji is an online gaming and betting platform serving users in Bangladesh. This privacy policy applies to the collection, processing, storage, and protection of personal information you provide while using the taka emoji website (https://takaemoji.cam).

By registering on this site, managing an account, or using any of our services, you agree to this privacy policy. This policy must be read together with the Terms and Conditions, as both documents together form the complete legal framework governing your account.

This policy applies to all taka emoji services — sports betting, casino games, slots, and all other categories. Users must be at least 21 years old; information from anyone known to be under this age is not knowingly collected.

2 Types of Information Collected

taka emoji may collect the following types of information:

2.1 Identity and Contact Information

• Full name and date of birth
• Mobile number and email address
• Current and permanent address (including division and district)
• National ID (NID) number or passport number (where verification is required)

2.2 Account Information

• Username and encrypted password
• Date and time of account creation
• Transaction history — deposits, withdrawals, and bonus activity
• Game play history and betting records

2.3 Technical Information

• IP address and device type
• Browser details and operating system
• Time of site access, duration of visit, and navigation records
• Cookie and local storage data (see section 7 for details)

2.4 Payment Information

• Mobile wallet numbers — bKash, Nagad, Rocket, or Upay
• Transaction amount, reference number, and timestamp

3 How Information Is Collected

taka emoji collects information in the following ways:

• Directly provided information: Information you provide directly through registration forms, account verification, deposit and withdrawal processes, and live chat or email support.
• Automatic collection: Technical information collected automatically via cookies, log files, and analytics tools when you visit the site.
• Information from third parties: Relevant information may be received through payment processors (such as bKash, Nagad) or identity verification services.
• Referral program: If you refer a friend or are referred by one, the relevant referral information is recorded.

4 Purpose of Using Information

Collected information is used for the following purposes:

4.1 Account Management and Service Delivery

Your information is used to create accounts, verify logins, process deposits and withdrawals, and allocate bonuses. It is also used to check eligibility for promotional offers such as the weekly taka emoji Festival or Cricket Dhamaka.

4.2 Identity Verification and Compliance

Verifying user identity is required for anti-money laundering (AML) and fraud prevention. Identity-related information is needed to complete the KYC (Know Your Customer) process, particularly for large withdrawal amounts.

4.3 Security and Fraud Prevention

Technical information is analysed to detect multiple account creation, bot usage, or unusual betting patterns in order to maintain platform security.

4.4 Customer Support

Your information is used to resolve issues via 24/7 live chat or email, and to keep a record of previous interactions so you do not need to repeat your details each time.

4.5 Platform Improvement

Overall user behaviour is analysed to improve game layout, payment method convenience, and general usability. No individual user is identified in this analysis.

5 Sharing and Disclosure of Information

taka emoji does not sell your personal information to any third party. However, information may be shared in a limited way in the following circumstances:

• Payment providers: To process deposits or withdrawals through bKash, Nagad, Rocket, or Upay, the relevant wallet number and transaction details are shared with that platform.
• Identity verification services: Approved third-party verification services may receive the necessary information for the KYC process.
• Legal obligations: We are legally required to disclose information in response to a court order or a valid request from a government authority.
• Game providers: Game studios such as Pragmatic Play, PG Soft, JILI, or Evolution may process some technical gameplay data — however, they do not receive your personal identity.

Your information is not shared for any other purpose without your prior consent.

6 Data Storage and Security

taka emoji applies industry-standard technical and organisational measures to protect your information:

6.1 Encryption and SSL Protection

The website uses SSL (Secure Socket Layer) technology, which encrypts all data transmitted between your browser and our servers. Passwords are never stored in plain text — they are always stored in hashed form.

6.2 Retention Period

Information for active accounts is retained for the duration of the user relationship. After an account is closed, information may be kept for a defined period as required by legal, tax, and compliance obligations. Once that period ends, the information is securely deleted or anonymised.

6.3 Access Control

Only authorised staff may access user information, and only where necessary. All access is logged and audited regularly.

7 Cookies and Tracking

taka emoji uses cookies and similar technologies to improve site functionality and personalise the user experience:

7.1 Essential Cookies

These cookies are essential for maintaining login sessions, preventing fraud, and ensuring security. Without them, the site's core services cannot function properly.

7.2 Functional Cookies

These cookies remember your preferred language, currency, or other settings so you do not have to reconfigure them every time you log in.

7.3 Analytics Cookies

Analytics cookies may be used to gather aggregate statistics such as which pages are visited most or which game categories are popular. They do not identify any individual user.

You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent some important site features from working.

8 Third-Party Services

The taka emoji platform integrates various third-party services for game delivery, payment processing, and analytics. Each service provider has its own privacy policy and processes only the information necessary to operate its service.

We work only with trusted, established service providers and maintain data processing agreements with them. This ensures that third parties use your information only for the specified purpose.

9 Policy on Minors

taka emoji strictly does not provide services to anyone under the age of 21. Age is verified during registration, and if any user is found to be under 21, their account will be closed immediately and any collected information will be deleted.

The Responsible Gaming Policy contains detailed information on protecting minors, preventing addiction, and safe gaming habits.

10 User Rights

As a taka emoji user, you have the following rights:

10.1 Right to Access Information

You may contact us to find out what information is stored about you. You will be informed within the designated timeframe.

10.2 Right to Correct Information

If any information in your account is incorrect or out of date, you may request a correction. This request can be made through account settings or via support.

10.3 Right to Delete Information

After closing your account, you may request deletion of information that is not subject to legal obligations. However, we are required to retain information linked to active compliance or legal processes for a defined period.

10.4 Right to Object to Processing

You may object to the processing of your information for specific purposes — particularly marketing communications — and that processing will be stopped.

To exercise these rights, contact our support team. For general questions, relevant information is available in the FAQ section.

11 Payment Information Security

bKash, Nagad, Rocket, and Upay are used for deposits and withdrawals on taka emoji. Special precautions are taken to ensure the security of payment information:

• No bank card or account number is stored on taka emoji's servers.
• All payment transactions are completed within the secure environment of the respective mobile wallet platform.
• Only the transaction reference number, amount, and time are recorded — OTPs and PINs are never stored.
• If anything unusual is detected in a transaction, the account holder is notified immediately.

The minimum deposit of ৳300 and minimum withdrawal of ৳500 help ensure financial security. Withdrawals are generally completed within 30 minutes to 3 hours.

12 Policy Changes

taka emoji may update this privacy policy from time to time. The policy may be revised due to changes in services, the addition of new technology, or legal requirements.

If significant changes are made, registered email addresses or mobile numbers will be notified. The "Last updated" date at the top of the policy will always be displayed. Continued use of the site after any changes constitutes acceptance of the updated policy.

For more information on any questions or concerns about the privacy policy, organisational details can be found on the About Us page.

13 Contact

If you have any questions, requests, or complaints about this Privacy Policy, please contact us:

• Live Chat: Active 24/7 — click the chat icon at the bottom right of the site
• Email: [email protected]

Our support team is ready to assist in both Bengali and English. Privacy-related requests are usually responded to within business days.